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Superfans In stock

Superfans

Pat Flynn

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28.93 USD

This Is Service Design Methods -14% In stock

This Is Service Design Methods

Marc Stickdorn

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38.54 USD 44.99 USD

Never Lose A Customer Again In stock

Never Lose A Customer Again

Joey Coleman

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28.00 USD

Competing Against Luck In stock

Competing Against Luck

Clayton M. Christensen

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21.40 USD

The Art of Client Service - The Classic Guide, Updated for Today's Marketers and Advertisers 3e -22% In stock

The Art of Client Service - The Classic Guide, Updated for Today's Marketers and Advertisers 3e

R Solomon

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22.48 USD 29.00 USD

Service Design for Business - A Practical Guide to Optimizing the Customer Experience -24% In stock

Service Design for Business - A Practical Guide to Optimizing the Customer Experience

B Reason

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21.42 USD 28.00 USD

The Service Innovation Handbook -25% In stock

The Service Innovation Handbook

Lucy Kimbell

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33.85 USD 45.00 USD

Ten Principles Behind Great Customer Experiences, The -3% In stock

Ten Principles Behind Great Customer Experiences, The

Matt Watkinson

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34.11 USD 34.99 USD

Outside in In stock

Outside in

Harley Manning

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28.53 USD

Raving Fans! In stock

Raving Fans!

Kenneth Blanchard

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12.05 USD

Uncommon Service -12% In stock

Uncommon Service

Frances Frei

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30.69 USD 35.00 USD

The Entrepreneur's Guide to Customer Development In stock

The Entrepreneur's Guide to Customer Development

Patrick Vlaskovits

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21.57 USD

Be Our Guest (10th Anniversary Updated Edition) -17% In stock

Be Our Guest (10th Anniversary Updated Edition)

Ted Kinni

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20.64 USD 24.99 USD

The Thank You Economy -7% In stock

The Thank You Economy

Gary Vaynerchuk

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24.97 USD 26.99 USD

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company -20% In stock

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Joseph Michelli

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24.11 USD 30.00 USD

What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services -13% In stock

What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services

Anthony Ulwick

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31.32 USD 36.00 USD